About Us
About Us: Our Journey and Mission
NORTH WEST TRADE LTD (SAPPHIRE Brand), a distributor of Luggare i.e. holdalls, trolleys, home improvement items to Travel industry & Hotel Properties and bedding items across the world. Over the years, we have expanded our product line to fulfil the needs of our customers who prefer “one stop shopping”.
We have a wide range of product which fulfils your all requirements. We are always engaged in finding new products for our valued customer. We serve our products throughout the UK. We offer the best products and service possible. Offering you the best and working hand-in-hand with you, helps you to keep your business running smoothly and without interruption.
Our goal is to give you 100% complete satisfaction with our products. We are very proud of the products we offer and each and every valued customer is extremely important to us. We would like to thank each of you for your continued support, your constant business. We promise to strive to continually provide complete customer satisfaction, attentive customer service and the best quality products at exceptional prices.
After receiving the orders for stock items are shipped within twenty-four hours and usually received in one to three days depending on destination.
Our Beginnings and What Drives Us
In the section 'About Us', you'll uncover how we started and why we exist. Our story began with a simple idea: to make a difference in people's lives. But it wasn't just about starting something new; it was about creating something meaningful. Because of this vision, we have grown into a team that is passionate about delivering value to our community.
Who We Are and How We Work
We are a group of dedicated individuals who believe in collaboration and innovation. So, when you read through our 'About Us', you will see examples of how we work together to achieve our goals. Whether it's brainstorming ideas or solving problems, we ensure every member has a voice. This approach helps us stay creative and effective.
Our Commitment to You
Because we care deeply about our customers, we promise transparency and honesty in all that we do. When you explore our 'About Us' page, you’ll find stories that reflect these values. For instance, we regularly seek feedback from users to improve our services. This commitment ensures that we continue to meet your needs and exceed expectations.